VoIP Call Quality

VoIP call quality is dependent on a stable internet connection. Factors such as bandwidth, latency, network jitter, and packet loss can impact call clarity, leading to echoes, delays, and dropped calls if the internet connection is unreliable or slow.

To optimize VoIP performance, a VoIP specialist can configure the VoIP hardware and cloud PABX to make the most of the available internet resources.

It is advisable to engage a VoIP specialist who offers a fully managed service and has control over their VoIP platform. Additionally, ensuring that the VoIP provider has sufficient resources in terms of bandwidth, channels, geo redundancy, and live mirrors can enhance the overall VoIP experience and maximize uptime.