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Why VoIP Phone Systems Are Ideal For Small Businesses and Remote Workers

Updated: Nov 1, 2022

Because of the COVID-19 epidemic, VoIP systems are becoming more popular, but here are some reasons why integrators should consider implementing these systems for WFH personnel and home offices.

Let's face it, most of us are currently working from home due to the coronavirus COVID-19, which is wreaking havoc around the world. The trend of people working remotely appears to be here to stay as the country opens up.

As a result, both businesses and consumers are reconsidering their phone networks. Many people are migrating from traditional landlines to VoIP (voice over internet protocol) phone systems because of the huge cost savings, the ability to work from anywhere, and the other advantages VoIP provides.

Voice over Internet Protocol (VoIP) phones use the internet to make and receive phone calls via analogue or IP (Internet Protocol) phones plugged into Ethernet jacks. Making and receiving calls is simple from there, and you may customise features by simply logging into a web interface.

The most major distinction between regular landline phones and VoIP is technology. Landline phones haven't changed much since they were first introduced at the turn of the century, needing extensive wiring and exchange hardware infrastructure and limiting users to only making and receiving voice calls.

People's communication habits have shifted as a result of VoIP technology. IP capabilities have existed for decades, and VoIP services have progressed in recent years as a result of improved internet speeds and innovation. While landline phones can be upgraded with new functions for a fee, VoIP systems come with a number of communication options pre-installed.

VoIP Basics

VoIP systems function by converting your voice into data, which is then sent over the Internet in the same way that an email is sent. You've already used VoIP if you've used Skype or Zoom.

VoIP calls are made on a phone that is connected to the Internet via a network connection or adapter, or through an app that uses the microphone and speakers on a computer. A VoIP service provider routes voice data between you and the other caller – literally in a split second – to make calls.

As a company grows, having a phone system that meets the public's expectations becomes increasingly important. Unlike traditional landlines, VoIP systems include capabilities that assist organisations in making a strong first impression.

VoIP Features

Because your phone is busy or your greeting is unpleasant, Virtual Receptionist is an ideal option for missing calls or prospective business. If a ‘live' employee is unavailable to answer the phone, Virtual Receptionist takes over. Instead of hearing a busy signal or being placed on hold fast, callers receive a message and can be offered a variety of simple options for how to proceed.

Ring Groups can be used to give every caller a nice experience. Integrators can set Ring Groups to ring at the same time so that everyone in a department receives the call, or to ring sequentially so that no one picks up until the call is answered.

Working from home: VoIP solutions are perfect for employees who should not use their personal phone numbers for business. Unlike landlines, VoIP systems allow for remote work via mobile and desktop apps, as well as audio communications transmitted as email attachments. Employees can now receive and make calls from any location.

Transitioning to VoIP is simple, especially because you can keep your current business phone number. You'll be able to make and receive calls as soon as you plug in your phones. This is advantageous because your website, letterhead, and even business cards will not need to be updated. Moving your present business number to your new phone system can be handled by your VoIP service provider.

VoIP is ideal for users at home.

Due to rising costs and a lack of functionality, millions of people are cutting the cord with their cable providers and traditional landline phones.

The following are some of the reasons why people are switching to VoIP:

  • Reduced Costs: VoIP is far less expensive than cable or traditional landlines, with some providers charging simply monthly taxes and fees.

  • Setup and activation take about 15 minutes on average, allowing customers to make calls rapidly.

  • Existing Home Number: For a one-time cost, one can bring their current home number.

  • Voice clarity: Every call can benefit from VoIP's clean acoustic performance.

  • Emergencies and 911: VoIP communicates one's home address to 911 dispatchers to assist in locating you at home in the event of an emergency.

  • Low-Cost International Calling: Most VoIP providers, especially when compared to landline home providers, provide low-cost international calls.

If you decide now to make the switch to VOIP, Simplyfree can supply the equipment, system and support. As one of New Zealand’s leading and most mature VOIP Network providers, Simplyfree is confident that its phone systems and solutions will improve your business.

If you need help to migrate to VoIP PABX, call Simplyfree.

Simplyfree is based in Wellington, New Zealand and provides smart business phone solutions such as Fibre, Broadband, Toll-Free, 0800 numbers, Unified Communications, Conference Calls, Call waiting, Call queuing, Voicemail to email, call recording, video team meetings and more!

Call Simplyfree today.

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