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VoIP technology is the future in telecommunications.

Updated: Nov 6, 2022

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Voice over Internet Protocol is known as VoIP. It is a non-public switched telephone network (PSTN) option. The VoIP technology enables voice calls over a network. The latest developments and upgrades are quickly becoming the mode of delivery for organizations looking for a dependable and long-term channel of communication.

VoIP is an easy, affordable, and flexible choice for telecommunications that can be used by any kind of business. By using this kind of technology, a company may eliminate or drastically cut back on a number of expenditures related to conventional corporate communications. Businesses don't have to invest in several phone lines, and they have fewer components to maintain. Call costs are sometimes substantially lower. The infrastructure is trustworthy.

The Operation of a VoIP Phone System

Calls are transmitted differently with a VoIP service. Digital packets are created from the audio (your voice) at the end of a call. Codecs are responsible for converting auditory voice signals into digital packets. Hardware or software-based methods can both be used as codecs. They digitally encrypt the voice signals once they have been consolidated.

IP is then used to transfer the data packets. A Local Area Network (LAN) or the internet can be used for this. Real-Time Transport Protocol is frequently used to send them (RTP). Alternatively, if necessary, you can use the Secure Real-Time Transport Protocol (SRTP).

The data packets instantaneously arrive at their destination. The next step is to decode and decompress them where the codecs manage this. The digital data is transformed back into auditory signals. The envelopes are opened for reading by the codecs at the end of the transmission.

You have the option of using a VoIP phone that runs on software or hardware to place the calls. Hardware-based VoIP phone is similar to a standard telephone, and calling is just one aspect of that. The majority of VoIP phones also allow you to use voicemail, place internal calls, use call routing or auto-attendant features, and perform call transfer operations. Some of them even have displays, making video conferences possible.

"Softphones" is a common name for VoIP phones that are software-based. They are applications or programs that are set up on a computer or a mobile device. These applications' programs' user interfaces serve as a substitute for a regular phone handset. They may be operated with a touchscreen or keyboard and frequently have the same aesthetic. A headset and microphone are commonly used during calls on these phones. They may also employ the microphone and speakers that come standard with computers.

Benefits of VoIP

It's still an emerging technology. Although the concept has been around for some time, it is continually being improved upon. These advancements, as well as developments in internet connectivity, are crucial. Due to these factors, VoIP is more important than ever and has advanced to the point where its benefits vastly exceed its disadvantages.


VoIP can be less expensive than conventional telephones. The infrastructure is far less expensive, which implies that small firms can afford a top-notch phone system. A single ethernet connection is sufficient for this system to work without the need to get pricey hardware for the setup along with new phone lines and fibre cable.

The cost of calls can be significantly reduced with VoIP. Geography is not a big deal on the internet. This implies that the premium rates for long-distance and international calls are not the same as the conventional telephone systems. This is an excellent option for companies that depend on conference calling since it eliminates the expense of internal calls.

Finally, VoIP phone systems have substantially reduced expenses for repairs and upkeep. Less gear needs to be maintained, and the infrastructure is more modern and dependable.

The future is VoIP. If you are thinking of upgrading your current phone service to more advanced technology, let Simplyfree walk you through the next steps.

As one of New Zealand’s leading and most mature VOIP Network providers, Simplyfree is confident that its phone systems and solutions will improve your business.

Simplyfree range of smart business phone solutions can be customized to provide every modern phone feature and set-up. Through its consultative sales process, Simplyfree ensures that any solution will include a range of features and functionality to make your business communications professional, reliable, and affordable.

Discover Simplyfree today!

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